Over the coming months we are replacing all of our hosting servers with new machines. This will require every customers account to be moved to one of the new servers.

This process will be carried out where ever possible outside core business hours, we expect there to be only minimal customer impact. With a short outage whilst the data is moved from an existing machine to new machine.

There should be no configuration changes required on the customer side.

We will update with more details as they become available, and would ask any customer with questions to contact support via the normal email support channels.

We are applying patches and updates to our servers which may require us to take off line our Customer Portal MyCloudTree for a short period of time.

We apologise for any inconvenience caused.